Responsible Gaming at ab89 —
Your safety is our priority
ab89 believes that entertainment is best enjoyed within limits. Our responsible gaming policy helps keep you healthy and safe.
Why is Responsible Gaming Important?
Online casino and betting are purely a form of entertainment. At ab89, we want every user to enjoy that entertainment — but with awareness of limits, a set budget, and a sense of responsibility toward yourself and your family. Responsible gaming does not just mean playing less; it means playing with awareness — knowing when to stop and not making gaming the sole focus of your life.
We always believe the well-being of our users is our highest priority. That is why ab89 provides multiple protective tools to help you stay in control.
Responsible Gaming Features at ab89
Set Deposit Limits
You can set your own limit on how much you deposit per day, per week, or per month. Once this limit is active, it will not be possible to exceed it, helping you stay within your budget.
Time-Out
If you feel you need a break, you can temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
If gaming is getting out of control, you can opt for long-term self-exclusion. Choosing this option will completely deactivate your account for a specified extended period.
Set Loss Limits
You can set a maximum limit on how much you can lose within a given period. Once that amount is reached, the system will not allow you to place any more bets, helping you avoid larger losses.
Reality Check Reminders
Pop-up messages at regular intervals will remind you how long you have been playing and your total wins or losses so far. This helps you stay aware of your activity.
24/7 Support
Our Bengali-language live chat support team is available every day of the week, around the clock, to assist you. Do not hesitate to reach out for any questions or help regarding responsible gaming.
The Core Pillars of Responsible Gaming
Responsible gaming at ab89 is not limited to a single rule — it is a holistic approach reflected in every decision. The principles below form the foundation of our service.
Entertainment is the Only Purpose
Gaming is always a form of entertainment — not a way to earn money. Do not look to gaming as a solution to financial problems. Treat every bet as an entertainment expense.
Set a Budget and Stick to It
Decide how much you can afford to spend before you start playing. When that amount is gone, end the session — do not chase losses by placing more bets.
Keep Your Time Limited
Set a time limit for each session before you begin and stick to it. Long, uninterrupted gaming sessions can often weaken your ability to make sound decisions.
Do Not Play When Emotionally Vulnerable
Never game when you are emotionally distressed, tired, or under the influence of alcohol. In such states, judgment is impaired and the risk of harm increases significantly.
Do Not Hesitate to Ask for Help
If you feel you are losing control over your gaming, contact our support team without delay. Asking for help is not a sign of weakness — it is a courageous step.
Recognize the Signs of Problem Gaming
If you or someone close to you shows the signs below, you should seek help right away.
You feel a strong urge to keep placing larger bets to chase your losses.
You are trying to stop gaming but keep failing and feeling anxious.
You are neglecting family, friends, or work because of gaming and being dishonest about it.
You are taking on debt or spending savings to fund your gaming and running into financial difficulties.
You feel restless, irritable, or depressed when you are not gaming.
You are using gaming as a way to escape from problems in your daily life.
How to Activate the Protective Tools?
These tools can be easily activated from your account settings at ab89. Our support team is ready to help with any issues.
Log In to Your Account
Log in to your registered account at ab89 and open "Account Settings" from the menu.
Open the "Responsible Gaming" Section
Inside settings, find the "Responsible Gaming" tab.
Choose the Tool You Need
Select whichever you need — deposit limit, loss limit, time-out, or self-exclusion — and set the amount and time period.
Confirm and Activate
Once you confirm the details, the setting will take effect. Self-exclusion applies immediately; limits apply after the designated time period.
If you have trouble setting a tool or activating self-exclusion, contact our 24/7 live chat support directly or email us at: [email protected]
For 21+ Only
A Helping Hand Is Always There
If gaming feels like it is becoming a problem, do not face it alone — talk to us or seek expert support.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week (BST) via live chat. Start a chat now for help with any responsible gaming matter.
Email Support
Email us at [email protected] for self-exclusion requests, limit changes, or any account-related matter — we will respond promptly.
Secure Account Management
If needed, our support team can apply limits directly to your account or activate self-exclusion immediately — just let us know.
Questions and Answers about Responsible Gaming
Enjoy with awareness, stay safe
ab89 is always by your side. Enjoy the entertainment — within limits and with responsibility. Visit our FAQ to learn more or start playing right away.